Nous rencontrons présentement de l’instabilité sur la plateforme. Notre équipe est déjà en enquête afin d’identifier et de corriger la cause le plus rapidement possible.
Merci de votre patience et de votre compréhension.
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Hello,
We are currently experiencing some instability on the platform. Our team is actively investigating the issue to identify and resolve it as quickly as possible.
Thank you for your patience and understanding.
Aug 29, 2025 - 09:41 CDT
Portail client / Customer Portal
?
Operational
API portail client / Customer Portal API
Operational
Modules
Operational
Module CNESST
Operational
Module Physiotec
Operational
Module TELUS
Operational
Module Télésanté / Telehealth module
Operational
SMS
?
Operational
Site web corporatif / Corporate Web site
?
Operational
Support téléphonique / Telephone support
?
Operational
Base de connaissance / Access to knowledge base
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 2, 2025
No incidents reported today.
Sep 1, 2025
No incidents reported.
Aug 31, 2025
No incidents reported.
Aug 30, 2025
No incidents reported.
Aug 29, 2025
Unresolved incident: Instabilité sur la plateforme / Platform Instability.
Completed -
The scheduled maintenance has been completed.
Aug 28, 01:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:00 CDT
Scheduled -
Chers clients, Nous souhaitons vous informer qu’une mise à jour de notre système Medexa est prévue mercredi 27 août 2025, à 22h. Cette intervention nécessitera un temps d’arrêt temporaire du service, d’une durée maximale de 3 heures. Cette mise à jour vise à améliorer les performances de la plateforme et rendre le système plus stable à long terme. Nous vous remercions de votre compréhension et restons à votre disposition pour toute question. L'équipe de soutien, Medexa
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Dear clients, We would like to inform you that a system update is scheduled for Wednesday, August 27th, 2025, at 10:00 PM. This maintenance will require a temporary service interruption, lasting up to 3 hours. This update is intended to improve the performance of the platform and make the system more stable on the long term. Thank you for your understanding. Please don’t hesitate to contact us if you have any questions. The Medexa Support Team
Aug 26, 09:30 CDT