Avis de rétablissement du service / Service restored notice

Incident Report for Medexa

Resolved

This incident has been resolved.

Posted Jul 07, 2026 - 13:13 EDT

Investigating

La situation affectant certains services de Medexa est maintenant rétablie.

Notre équipe a effectué les correctifs nécessaires afin de restaurer le bon fonctionnement de la plateforme.

Nous vous remercions de votre compréhension et de votre patience.

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The issue affecting some Medexa services has now been resolved.

Our team has completed the necessary corrections to restore the proper functioning of the platform.

Thank you for your understanding and patience.

Posted Jul 07, 2026 - 13:12 EDT

This incident affected: Portail client / Customer Portal, API portail client / Customer Portal API, SMS, Site web corporatif / Corporate Web site, Support téléphonique / Telephone support, Base de connaissance / Access to knowledge base and Modules (Module CNESST, Module Physiotec, Module TELUS, Module Télésanté / Telehealth module).